如何用英文为外国客人服务？

外语是接待外国顾客必不可少的工具,语言不通犹如如“聋人对话”。而且一个美发店能够用外语直接对外国顾客提供服务,它能有效提高美发店的档次和形象,通过外国朋友的口口相传,也是对美发店最好的宣传。

以下我们提供在不同情景下，与顾客交流时的基本用语，希望对大家能有所帮助。

接待顾客礼貌用语

Good morning,sir.Welcome to our salon.

早上好，先生，欢迎光临。

Good afternoon ,Madam.

下午好，太太。

Good evening,sir.

晚上好，先生。

Good night,Madam.

晚安，夫人。

How are you ?

你好吗？

How do you do ?

您好

Welcome to our salon.

欢迎光临我们发廊

场景一

Hairdresser:What kind of permanent would you like to have

美发师:您想要哪种烫法,太太?

Customer: Well. do you have any pictures of the latest hairstyles?

顾客:嗯,你有没有最新的发型图片?

Hairdresser:Sure, we just got some pictures of the most up-to-date French coiffures.

美发师：当然有，我们刚刚拿到一些最新式的法国发型图片。

Customer:Good i' ve been wearing this hairstyle tor so long that I want to change it this time

顾客:好极了,终于可以改变一下我这留了很久的发型了。

场景二

Hairdresser: How would you like your hairstyle today?

美发师：您今天想要做什么发型？

Customer: My husban and I are going out for dinner and dancing tonight .So I'd like to have my hair done ina rather sophisticated style .

顾客：我今晚要和我的先生出去吃饭跳舞，所以我想要稍微成熟一点的发型。

Hairdresser：How about putting it up with bangs in frot?

美发师：把头发挽起来，然后前面流些刘海怎么样？

Customer: I don't mand in that way,but my husband doesn't like that style very much.May I see pictures of some other hair-dos?

顾客：我不介意那样弄，但是我先生不大喜欢那种发型。可以看看其他发型的图片吗？

Hairdresser：Oh ,sure.Here you are.

美发师：噢，当然可以。这些就是。

Customer: Oh,please make this one.

顾客：哦，就做这一种吧！

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